Cookie Policy

1. What Are Cookies?

Cookies are small text files placed on your device when you visit a website. They can be first-party (set by us) or third-party (set by a service we use, such as our authentication or payment provider). They can be session cookies (deleted when you close your browser) or persistent cookies (remaining on your device for a set period).

2. How We Use Cookies

We use cookies for one purpose only: authentication and security. They verify your identity, keep you signed in, and protect the platform from automated abuse. We set no cookies for analytics, advertising or any other purpose.

Important: PrepCall does not use cookies for advertising, behavioural profiling, cross-site tracking, social media integration, or retargeting. We do not sell or share cookie data with third-party advertisers.

3. The Cookies We Set

This is the complete list of cookies placed on your device when you use PrepCall. You can verify it yourself in your browser’s developer tools.

All of these are strictly necessary for the platform to work securely. None of them profile you, follow you across other websites, or feed advertising.

4. What We Do Not Use

Analytics Cookies

We measure aggregate page views using Vercel Web Analytics, which is cookieless. It sets nothing on your device and does not identify you. There are no analytics cookies on this platform.

Advertising Cookies

We do not use any advertising, marketing, retargeting or social media tracking cookies, and we run no advertising tags of any kind.

Payment Cookies

Payments are taken on Stripe’s own hosted checkout pages. Any cookies Stripe sets to prevent payment fraud are set on Stripe’s domain, under Stripe’s own policies, and only once you begin a payment. We set no payment cookies on this platform.

5. Why You Are Not Asked for Cookie Consent

Every cookie listed above is strictly necessary to deliver a service you have asked for. Cookies of that kind are exempt from the consent requirement under PECR Regulation 6(4) and Article 5(3) of the ePrivacy Directive, so we do not show a cookie consent banner. Showing one would be misleading, because there is nothing you could decline that would still leave the platform working.

This is a statement about how the platform works today, not a permanent position. If we introduce analytics, advertising or measurement cookies at any point, we will implement a consent mechanism first, obtain your consent before those cookies are set, and update this policy. Please note that consent to voice processing, which we ask for on the screen before a practice session, is a separate matter and is covered in our Voice Data Policy.

6. Managing Cookies

You can block or delete cookies through your browser settings, and you can inspect exactly what has been set at any time using your browser’s developer tools. Because the cookies we use are strictly necessary, blocking them will prevent you from signing in and using the platform.

7. Third-Party Cookies

The cookies above are set by Clerk (authentication) and by Cloudflare, which provides bot protection and rate limiting in front of it. Both act as data processors under contract with us. Where they transfer data outside the UK or EEA, appropriate safeguards are in place. See our Privacy Notice for details on international transfers.

8. Your Rights

In relation to data collected via cookies, you have the right to access, erasure, objection, and withdrawal of consent. To exercise these rights, contact privacy@prepcall.me. For full details, see our Privacy Notice.

UK: Information Commissioner’s Office (ICO) — ico.org.uk
EU: Contact the supervisory authority in your Member State — edpb.europa.eu

9. Changes to This Policy

We may update this Cookie Policy from time to time. If new cookie categories are introduced, we will seek fresh consent. Material changes will be highlighted with a notice on the platform.

10. Contact

For questions about this Cookie Policy:

PrepCall
4 Brodia Road, London N16 0ES
Email: privacy@prepcall.me