Cookie Policy
Last updated: March 2026
This Cookie Policy explains how PrepCall ("we", "us", or "our") uses cookies and similar tracking technologies on our platform. It should be read alongside our Privacy Notice.
This policy applies to all visitors and users, whether accessing from the United Kingdom or the European Economic Area (EEA). It complies with the UK PECR, UK GDPR, EU ePrivacy Directive, and EU GDPR.
1. What Are Cookies?
Cookies are small text files placed on your device when you visit a website. They can be first-party (set by us) or third-party (set by a service we use, such as our authentication or payment provider). They can be session cookies (deleted when you close your browser) or persistent cookies (remaining on your device for a set period).
2. How We Use Cookies
We use cookies for:
Authentication and security — to verify your identity, maintain your session, and protect the platform.
Payment processing — to enable secure transactions during checkout.
Consent management — to remember your cookie preferences.
Important: PrepCall does not use cookies for advertising, behavioural profiling, cross-site tracking, social media integration, or retargeting. We do not sell or share cookie data with third-party advertisers.
3. Categories of Cookies
Strictly Necessary Cookies
These cookies are essential for the platform to function. They handle authentication (Clerk), session management, and security protections. They cannot be disabled and do not require consent under PECR Regulation 6(4) or ePrivacy Directive Article 5(3).
Functional Cookies (Payment Processing)
Set by Stripe during checkout to prevent payment fraud. These are activated only when you initiate a payment. Refusing these cookies may affect your ability to complete purchases. Legal basis: consent.
Analytics Cookies
If enabled, we use privacy-focused analytics to understand aggregate usage patterns and improve the platform. Analytics data is not used for profiling, not shared with third parties, and not combined with other datasets to identify individuals. Legal basis: consent.
Advertising Cookies
We do not use any advertising, marketing, retargeting, or social media tracking cookies. If this changes, this policy will be updated and your consent will be sought.
4. Your Consent
When you first visit PrepCall, a cookie consent banner will be displayed with clear "Accept All" and "Reject All" options, plus a "Manage Preferences" option for individual categories. No non-essential cookies are placed until you make an active choice. Continuing to browse without clicking does not constitute consent.
Your preferences are stored for 6 months (in line with CNIL recommendations), after which you will be asked to confirm again.
5. Managing Your Preferences
You can change your cookie preferences at any time by clicking "Cookie Preferences" in the platform footer. You can also manage cookies through your browser settings, though disabling strictly necessary cookies may affect the platform’s functionality.
6. Third-Party Cookies
Some cookies are set by third-party services (Clerk for authentication, Stripe for payments). These parties act as data processors under contract with us. Where they transfer data outside the UK or EEA, appropriate safeguards are in place. See our Privacy Notice for details on international transfers.
7. Your Rights
In relation to data collected via cookies, you have the right to access, erasure, objection, and withdrawal of consent. To exercise these rights, contact privacy@prepcall.com. For full details, see our Privacy Notice.
UK: Information Commissioner’s Office (ICO) — ico.org.uk
EU: Contact the supervisory authority in your Member State — edpb.europa.eu
8. Changes to This Policy
We may update this Cookie Policy from time to time. If new cookie categories are introduced, we will seek fresh consent. Material changes will be highlighted with a notice on the platform.
9. Contact
For questions about this Cookie Policy:
PrepCall
4 Brodia Road, London N16 0ES
Email: privacy@prepcall.com
This Cookie Policy was prepared with AI-assisted guidance and does not constitute legal advice. It should be reviewed by qualified legal counsel before publication.